Our Guarantees & What it Covers
We stand behind every system we install. Our six-part guarantee stack was created to eliminate risk and maximize peace of mind—before, during, and long after your purchase. Here's what you can expect from us:
✅ Zero-Lemons Guarantee
Defective unit? We’ll replace the entire system.
If your HVAC system has a verified manufacturing defect that prevents it from functioning properly, we’ll replace the entire unit—not just the faulty part. This coverage lasts up to 12 years from installation and follows the manufacturer’s warranty.
What’s covered:
Applies only to systems under active manufacturer warranty
Replacement at no cost to you
Full unit replacement only after our standard diagnostic process confirms it’s a defective unit—not just a single part issue
What’s not covered:
Damage from lack of maintenance
Physical damage caused by weather, accidents, or other external forces
Whenever possible, we’ll repair a defective part first. If the defect affects the entire unit, we replace it—simple as that.
✅ 30-day Satisfaction Promise
Love it—or pay nothing.
If you’re not 100% satisfied with your system within the first 30 days after installation, we’ll do everything we can to make it right. Still not happy? We’ll uninstall the system and refund your full purchase price.
System must remain installed and undamaged
Refund includes equipment and labor (what you paid)
No refund provided for altered, damaged, or relocated systems that's not done by us
Must notify us within 30 days of install date
✅ Apples-to-Apples Price Match
Same system. Same warranty. Lower price? We’ll match it.
If you receive a written quote from another licensed contractor for the same equipment, with equal warranties and company credentials, we’ll match their price.
Equipment must be the same brand and model, or a comparable system with equal warranty terms
Competitor must be a licensed contractor with a similar reputation and business size
Applies to written quotes dated within 30 days of our proposal
✅ Full 12-Year Coverage Guarantee
No repair bills—for 12 years. Seriously.
With our Daikin smart systems and active maintenance, you won’t pay a dime for parts or labor for up to 12 years. All we ask is that you keep up with your annual system maintenance.
Annual maintenance required (industry standard for manufacturer warranties)
Covers all manufacturer-approved parts and labor
Excludes damage from misuse, or unapproved service
Applies only to Daikin smart HVAC systems installed by our certified technicians
Have additional Questions?
We’re happy to walk you through any of these guarantees. Just reach out and we’ll clarify every detail. Our 24/7 customer service line is available to answer any questions you have at any time.
Location
505 F ST SE, AUBURN,
WA 98002, USA
Business hours
Mon - Fri
7AM - 6PM